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AN ANALYSIS INTO THE IMPACT OF STANDARDS ON THE OPERATION OF SLOVENIAN COMPANIES
Chart 3 shows that the highest external motive for purchase is not legislation,
as assumed, but the customer. Companies adjust their operations to match the
needs of the customer; hence, we can make the conclusion that, in Slovenia,
standards are implemented primarily because of their compatibility role in
international business. Statistical analysis shows that, in this respect, there are
no differences with regard to company size, since SMEs buy standards as well,
mainly on customer request. Differences between the groups have no
statistical significance.
Chart 3: External motives to purchase standards
Claims 0.5
Because required by the customer. -0.16
Because prescribed by consumer protection regulations. -0.07
Because required by law.
0
Average value of responses: 0 - neutral attitude; positive value - agreement with the claim;
negative value - disagreement with the claim.
Companies, regardless of their size, feel the impact that the use of standards
has on their operations; however, there are noticeable differences between
the groups (Kurskal-Wallis H Test: P=0.016, N=186). Small, medium and large
enterprises feel greater impact on productivity, while micro enterprises do
not feel this impact so intensely. The Mann-Whitney U Test confirms the
differences between micro and large enterprises (P=0.004, N=101; See Chart
4). Export-oriented companies feel a higher impact of standards on
productivity, but the difference between the two groups has no statistical
significance (Kurskal-Wallis H Test, P=0.303, N=192).
The companies point out that the use of standards has various effects on their
operations (see Chart 5). The companies, regardless of their size, share unani-
mous opinion that standards have a positive impact on their image,
and likewise, a positive impact on exports.
30 SIST - SLOVENIAN INSTITUTE FOR STANDARDIZATION